Finally!!

Last year for Valentine's Day, I got two packs of 2012 Bowman Sterling.  I received this in one of the packs.

I was über excited!  I have never gotten a redemption card before.  I quickly went to the Topps online redemption website and put my code in.  I kept checking it every couple of months, and initially, my card was in my account, waiting to be sent to me.  However, when I last checked before Christmas, it was gone from my account!  I contacted Topps on their Twitter page; they seem to do an excellent job of interacting with fans.  However, not with me.  I finally found an email address for Topps support, so I emailed them.  I quickly got the generic response, "We're happy to get your message.  We'll get back to you shortly."  I never heard from them, until a couple of nights ago when I got home from work and a package from Topps was waiting for me.  Inside was this:

I'm excited to FINALLY get this, but disappointed on how long it took.  I really don't want to get a redemption card from Topps if I have to go to all this trouble to get it.  I have read that others have had quick success with Topps, and others have not.